帳戶及資料
Account and data
你可以在 App 內「個人 → 帳戶」匯出資料、解除教練連結或刪除帳戶。
In the app, open Profile → Account to export data, disconnect a coach or delete your account.
帳戶刪除申請 Account deletion request1207GYM SUPPORT
我哋可以點幫你？
How can we help?
尋找常見問題、帳戶及資料處理方法，或者直接聯絡 1207Gym 支援團隊。
Find answers, manage your account and data, or contact the 1207Gym support team.
電郵聯絡支援 Email support私隱及權限
Privacy and permissions
健康資料只會在你授權後讀取；飲食相片預設只儲存在裝置內。
Health data is accessed only with permission. Food-log photos remain on your device by default.
查看私隱政策 Read the privacy policyFAQ
常見問題
Frequently asked questions
點樣建立訓練計劃？
你可以在首頁選擇 AI 生成、手動建立或快捷開始。已建立的計劃可安排到月曆，再由月曆或首頁開始訓練。
訓練期間可以更換動作嗎？
可以。計時器頁面會按肌群、動作模式及器材提供替代選擇，並保留已完成組數，方便稍後切換回原本動作。
點樣同步訓練及體重資料？
登入帳戶後可使用雲端同步。轉換帳戶前請先確認「最後同步時間」已更新，避免裝置內資料仍在等候上載。
點解步數或體重冇顯示？
請到 App 的健康整合頁確認已授權相關資料，並檢查 Apple Health 或 Health Connect 內是否已有紀錄。
回報問題要提供啲咩？
請提供 App 版本、手機型號、系統版本、問題發生步驟及畫面截圖。請勿傳送密碼、付款資料或完整健康紀錄。
How do I create a workout plan?
From Home, choose AI generation, manual creation or Quick Start. Add the plan to your calendar, then begin from Home or the scheduled date.
Can I switch exercises during a workout?
Yes. The timer can suggest alternatives by muscle group, movement pattern and equipment while preserving completed sets.
How do I sync workouts and body weight?
Sign in to enable cloud sync. Before switching accounts, confirm that the latest sync time has updated.
Why are steps or body weight missing?
Check health permissions in the app and confirm that Apple Health or Health Connect already contains the relevant records.
What should I include in a support request?
Include the app version, device model, operating-system version, steps to reproduce and a screenshot. Never send passwords or payment details.
仍然需要協助？
NEED MORE HELP?